FAQ

Everything you need to know before you start.

Yes. Botify is designed to integrate with the systems and platforms used inside your organization, whether off-the-shelf apps or custom-built systems.

Yes. Multiple deployment options are available to meet each organization’s security and infrastructure requirements.

No. It can be used in IT, HR, operations, sales, executive management and more.

It can execute actions within defined permissions, such as creating requests, triggering workflows and reaching systems, in addition to answering inquiries.

Yes. Botify supports Arabic and English, and its interaction style can be tailored to your organization.

Absolutely. Knowledge, permissions, work scenarios and integrations are all tailored to each organization’s needs.

Yes. Enable voice mode and your agent responds with natural, human-like speech, not robotic text-to-speech, for a truly conversational experience.

One agent works everywhere: your website, WhatsApp, Telegram, and any custom integration. All conversations flow into a single unified dashboard.

More practical questions

The questions that tend to arrive after the demo rather than before it.

First setup is measured in days, not months: twenty to thirty pages covering your repeated questions is enough. What takes time is expanding (connecting systems, opening write permissions), and that is incremental work after something already works.

They are retained, exportable and erasable at any time, with a retention policy configurable per workspace. They are also the most valuable source for improving the agent, being written in your customers’ real language.

Not for day-to-day operation: uploading a document, adjusting tone and reviewing quality alerts are all console work. The initial connection to a system like Odoo needs someone with admin rights on it, once.

Your knowledge base and transcripts are yours and export in full. We recommend measuring one use case for a fortnight before expanding, which makes the decision rest on your numbers rather than an impression.

Ready to see it on your own data?

A short session with your documents and systems, and you will know within the hour whether this fits.