Speaks your organization’s language
Botify can be tailored to understand your business terminology, policies and the way you communicate with employees and customers, delivering an experience that reflects your identity.
Capabilities
More than a smart assistant: a platform that works with your organization.
Botify is designed to become part of how your organization works, not just a chat window. It reaches knowledge, interacts with systems, executes actions, and evolves with your business needs.
Reaches knowledge wherever it lives
Whether information sits in documents, knowledge bases, internal sites or business systems, Botify reaches it and surfaces it at the right moment.
Executes actions
Beyond providing information, Botify executes actions, submits requests, creates tickets and triggers workflows, all within the permissions you define.
Integrates with your existing systems
Botify connects easily with the applications and platforms your organization relies on, without changing your current technology stack.
Works across every channel
Deliver a unified experience across your website, messaging apps, work platforms and internal channels, with the same knowledge and the same capabilities.
Knows when to hand off to the right person
When a case needs a human, Botify passes the conversation or request with full detail and context, so the user never starts over.
Gives you clear visibility into performance
Track usage, the most common requests, service levels and improvement opportunities through an interactive dashboard.
Enterprise-grade security
Granular permission management, audit logs, data encryption, and support for governance and compliance requirements, fit for enterprise data.
What actually makes an agent useful
The capabilities above describe what it does. These explain how, because the difference between an agent a team relies on and one abandoned after a fortnight lives in exactly these details.
It answers from your knowledge, not its training
Every answer is built from your documents, retrieved at question time. With no adequate support it says it does not know rather than inventing. That constraint is the line between an asset and a liability: an ungrounded model will compose a returns policy you never wrote, in fluent prose and with complete confidence.
It understands Arabic as it is actually written
A customer writes "ابغى ارجع الطلب", "أريد إرجاع الطلب" and "i want to return my order" in one conversation. Semantic vector search puts all three in the same place, so you need neither hand-written synonym lists nor a model trained on your dialect.
It acts in your systems with the asker’s own permissions
Connected to Odoo, every operation runs as the employee who is asking rather than as a shared service account. Odoo itself applies access rights, record rules and multi-company scoping, and rows they may not see are never fetched, so they never reach the model.
It knows when to stop
Handing off is a feature, not an admission of failure. Sharp complaints, anything touching money, and any question misunderstood twice all reach a human, carrying the full transcript, so the customer never restarts from zero.
Questions about the capabilities
Twenty to thirty pages covering your most repeated questions is enough for a useful launch (days rather than months). Precise coverage of the common questions matters far more than volume.
Usually not. Modern multilingual models answer in fluent Arabic, and the higher-return investment is retrieval quality rather than a bespoke model.
Every answer is attributable to the document it came from, so correcting it means editing that document, no retraining, no waiting for a release. Quality alerts surface weakly-grounded answers so you review them before a customer complains.
Product
Use casesBotify can be used across departments, adapting to each team’s needs and delivering a unified experience while preserving each department’s permissions and policies.IntegrationsBotify is built to integrate with your existing work environment, becoming the unified point of access to systems, data and actions, without replacing any system.SecurityFrom permission management to data protection and audit logs, Botify provides the foundations organizations need to operate within security, compliance and governance requirements, adaptable to each organization’s needs.
Ready to see it on your own data?
A short session with your documents and systems, and you will know within the hour whether this fits.