Use cases

Botify can be used across departments, adapting to each team’s needs and delivering a unified experience while preserving each department’s permissions and policies.

• Customer service

  Respond to inquiries, execute requests, and connect customers to systems without switching between apps.

  Faster customer experience

• IT

  Let IT teams reach systems, monitor services, execute actions and handle incidents through a single interface.

  A unified command center

• Human resources

  Faster access to HR services — answering work policies, managing requests and offering employee self-service.

  Employee self-service

• Sales

  Reach customer data, track opportunities, and update information while you work.

  Customer info, on time

• Operations

  Execute daily actions, track requests, and automate workflows.

  Automate daily work

• Executive management

  Reach reports, performance indicators and business summaries at any time to make data-driven decisions.

  Data-driven decisions